Care & FAQ

Care & FAQ The Care Protocol

Laevié pieces are made to be worn daily, kept for a lifetime, and eventually passed on. We work exclusively with genuine high-luster freshwater baroque pearls and solid 925 sterling silver — materials that reward attentive care.

Pearls

Baroque pearl nacre is a living, porous surface. Dress first — apply cosmetics, perfume, and hairspray before putting on your jewelry. After each wear, wipe gently with a soft, dry microfiber cloth to remove skin oils. Keep pearls away from ultrasonic cleaners, harsh chemicals, and chlorinated water.

Sterling Silver

Raw 925 sterling silver develops a natural patina when exposed to air and humidity. This is a material signature, not a flaw. To restore its original luster, polish lightly with a silver cloth. Store each piece flat in a cool, dry pouch, away from open air, to slow oxidation between wears.

Shipping

How long does processing take?

Every order is hand-inspected, verified, and packaged within 2–5 business days before dispatch.

How long does US delivery take?

Orders are delivered within 5–8 business days to all continental United States addresses via insured, tracked air courier.

Will I receive tracking?

Yes. A tracking number is sent to your email the moment your order leaves us. If you haven’t received it, check your spam folder or write to support@laeviejewelry.com.

Returns

Every Laevié piece is formed from a single, unrepeated baroque pearl. No two are identical — your piece is yours alone.

What is your return policy?

We stand behind our materials. Unworn pieces in their original presentation packaging may be returned within 30 days of delivery.

Can I exchange or resize?

For exchanges or structural adjustments, we offer individualized studio consultations. Reach us at support@laeviejewelry.com to begin a review.