Care & FAQ

Care & FAQ The Care Protocol

Laevié pieces are made to be worn daily, kept for a lifetime, and eventually passed on. We work with cultured freshwater pearls in several forms — baroque, coin, keshi, petal, rice and flat — set in sterling silver or 18k gold-plated sterling silver, depending on the piece.

Pearls

Pearl nacre is a porous surface. Dress first — apply cosmetics, perfume, and hairspray before putting on your jewelry. After each wear, wipe gently with a soft, dry microfiber cloth to remove skin oils. Keep pearls away from ultrasonic cleaners, harsh chemicals, and chlorinated water.

Sterling Silver

Sterling silver develops a natural patina when exposed to air and humidity. This is a material signature, not a flaw. To restore its original luster, polish lightly with a silver cloth, kept away from the pearls. Store each piece flat in a cool, dry pouch, away from open air, to slow oxidation between wears.

Gold-plated pieces

Gold-plated hardware should not be polished with a silver cloth. Wipe it with a soft dry cloth only, and store it separately.

Shipping

How long does US delivery take?

Orders are delivered within 5–8 business days to all continental United States addresses, insured and tracked. Every order is hand-inspected and packaged before dispatch; that time is included in the 5–8 days.

Will I receive tracking?

Yes. A tracking number is sent to your email the moment your order leaves us. If you haven't received it, check your spam folder or write to support@laeviejewelry.com.

Returns

Cultured freshwater pearls vary naturally in form, surface and tone. Natural variation may be visible between pieces.

What is your return policy?

We stand behind our materials. Unworn pieces in their original presentation packaging may be returned within 30 days of delivery.

Can I exchange or resize?

Write to support@laeviejewelry.com and we will review the request with you.